Your data, explained in detail

This Data Policy provides additional detail about the categories of data DigitalDubai.ai processes, the legal bases for processing, where data is stored, how long it is retained and the rights available to individuals whose data we hold. It supplements our Privacy Policy.

• Contact data — name, email address and message content submitted through our contact form or newsletter signup.
• Technical data — IP address, browser type and version, operating system, time-zone setting, screen resolution, referring URLs.
• Usage data — pages viewed, time spent on pages, scroll depth, links clicked and search terms used within the Website.
• Advertising data — data collected by third-party advertising partners such as Google AdSense, which may include cookie identifiers and inferred interests.
• Communication data — the content of any messages you send us and any replies we send you.

We rely on the following legal bases:

• Consent — for non-essential cookies, newsletter subscriptions and similar opt-in activities.
• Legitimate interests — for analytics, security monitoring, fraud prevention and service improvement.
• Legal obligation — where required to comply with applicable laws.
• Contract — where processing is necessary to respond to your request or provide a service.

Our Website is hosted by infrastructure providers (such as Vercel) with data centres in multiple jurisdictions. Email and analytics data may be processed by service providers located outside the United Arab Emirates, including in the United States and Europe. We rely on the standard contractual clauses and other appropriate safeguards offered by these providers to ensure adequate protection of your data when it is transferred internationally.

• Contact form submissions — retained for up to 24 months unless an ongoing relationship requires longer retention.
• Newsletter subscriptions — retained until you unsubscribe or request deletion.
• Server log files — typically retained for 30–90 days for security and diagnostic purposes.
• Analytics data — retained according to the policies of the analytics provider (typically 14–26 months in aggregated form).
• Advertising cookies — retention is determined by the third-party advertising network. Most cookies expire after 13 months unless renewed.

We share data with carefully selected service providers who help us operate the Website:

• Hosting: Vercel (website hosting and content delivery)
• Analytics: Google Analytics (aggregated usage analysis)
• Advertising: Google AdSense (ad serving and measurement)
• Email: email service providers for newsletters and contact form replies

All service providers are contractually required to process data only on our instructions and to protect it with appropriate security measures.

Subject to applicable law, you have the right to:

• access the personal data we hold about you
• correct inaccurate or incomplete data
• delete your data, subject to certain exceptions
• restrict or object to certain processing activities
• receive your data in a portable, machine-readable format
• withdraw consent at any time where processing is based on consent
• lodge a complaint with a data protection authority in your jurisdiction

To exercise any of these rights please contact us at contact@digitaldubai.ai. We will respond within 30 days.

We protect data through a combination of technical and organisational measures, including encryption in transit (HTTPS), restricted access controls, regular security patching of our infrastructure and ongoing monitoring for unusual activity. No system is completely secure, but we work to follow industry best practices.

DigitalDubai.ai is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

We may update this Data Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Please review this page periodically.